GENERAL TERMS AND CONDITIONS:
PAYMENT TERMS:
Payments for hourly rate bookings are to be made at the end of the session before receiving any files. NO EXCEPTIONS.
Payments for block hour rates must be made before any recording begins.
Sessions are booked at the rates published by the studio (subject to change) unless otherwise negotiated in advance. All studios have a 2-hour minimum. Time will be billed in quarter-hour increments. Sessions that run longer than the initially scheduled time will be billed at the published hourly rate, assuming the studio is available.
Payments can be made with CASH, PAYPAL, VENMO, or CREDIT CARDS (credit cards may charge a 2.4% processing fee.)
No files will be released until payment has been made in full unless prior arrangements have been approved.
CANCELLATIONS or RESCHEDULING:
A 50% deposit is required to confirm and hold the booking. Otherwise, your time is NOT reserved.
There is a 24-hour grace period to pay your deposit.
If your deposit is not paid within 24 hours of booking your session, we reserve the right to cancel your slot and book other clients.Cancellation or rescheduling of a booked session must occur within 48 hrs of the booking, or the client will be charged 50% of the time reserved.
If a session is canceled or rescheduled within 24 hours of being booked, the client will be charged for the total time reserved.
GENERAL TERMS:
Studio time begins when you “Book” your session - not when you show up. It is suggested that you be on time for your session, as when we are busy, we may have another session booked right after.
Studio time ends when the engineer has completed working on your project. However, if you require outputs, backups, CD burning, etc., the studio is still working, and you are still being billed.
We can offer up to 30 minutes for the setup of your drums. Please make arrangements in advance.
Day Rates are paid in advance, and the time is the same day. There are no splits.
If you require multiple “Lock-Out” days, please get in touch with the studio manager to make arrangements in advance.
Note: Rates are subject to change without notice.Please inform the staff if you plan to photograph or video your session. We may need to ensure the other studios are clear for pictures or videos in the common areas. We are a very private studio aware of and sensitive to paparazzi activity. We pride ourselves on being a safe, creative space for those who need such a retreat.
We have a stringent "No Smoking" policy anywhere inside the building. However, smoking is permitted on our outside patio.
NO EXCEPTIONS.We also carry a strict “No Drugs” policy. If the studio manager or engineer feels that you or anyone in your party are under the influence of excessive drugs or alcohol. In that case, The engineer or studio manager reserves the right to cancel your session.
ES Audio Recording Studios or its parent company, Opencall Productions, can not be held liable for any mishaps on your part that may cause harm to your gear or your person.
STORAGE AND INSURANCE:
We will exercise care and handling in storing all client properties, including instruments or hard drives left or stored on our premises. However, we cannot assume liability for loss or damage to such properties. We recommend that the client secure appropriate insurance to cover the total value of any such properties.
Clients are encouraged to bring an external hard drive to create backups of their sessions. All current work will be done on our internal drives until the session is paid in full. If you insist upon using your drive to record, we cannot be held responsible for how your session reacts with our gear. This can cause problems such as the slow response of the computers and latency in the playback and listening back of the recording. You may only record it on your drive if the scheduled session is paid in full. NO EXCEPTIONS
We offer a one-week (7-day) grace period after completing a project to obtain session data before the studio cleans its drives.
ES Audio Recording Studios cannot be responsible for lost data afterward.
There is NO smoking anywhere inside the studio - A lovely outdoor patio is available.